Shipping policy

Shipping Policy – SolidX

Australia (Domestic Shipping)
We ship all orders across Australia using reliable courier and postal services. Orders are processed within 1–3 business days. Standard delivery typically takes 3–7 business days, depending on your location, while express options (if selected) arrive within 1–3 business days. Shipping costs are calculated at checkout. Once dispatched, you will receive a tracking number to monitor your order. SolidX is not responsible for delays caused by couriers or incorrect address details provided at checkout.

International Shipping
We offer worldwide shipping. Orders are processed within 1–3 business days, with delivery times ranging from 7–21 business days depending on the destination and customs processing. Shipping rates are calculated at checkout based on location. International customers are responsible for any customs duties, taxes, or import fees required by their country. SolidX is not liable for delays due to customs or international carrier issues.

General Information
Please ensure all shipping details are accurate before placing your order. Once an order has been dispatched, changes cannot be made. If your package is lost or damaged in transit, please contact us and we will assist in resolving the issue with the shipping provider.